Subscribe
Be the first to see what’s in bloom. Receive 10% off first order and early access to new collections, events, and stories rooted in heritage and renewal.
Shipping policy
All orders are processed and dispatched from our London studio. Each garment is hand-finished and carefully packaged to ensure it reaches you in perfect condition.
Processing Times
Ready-to-wear orders are processed within 3–5 working days of purchase, excluding weekends and public holidays.
Made-to-order or pre-order items may require additional production time. Estimated lead times are listed on each product page.
Domestic Shipping (UK)
We offer complimentary standard UK delivery on orders over £300.
Orders below this threshold incur a flat rate of £6.95.
All deliveries are tracked and require a signature upon receipt.
International Shipping
We ship worldwide via trusted courier partners (DHL / FedEx / Royal Mail International).
International shipping costs are calculated at checkout.
Delivery times vary by destination, typically 5–10 working days after dispatch.
Customers are responsible for any import duties, customs fees, or local taxes applied by their destination country.
Sustainability Commitment
To reduce environmental impact, we aim to consolidate shipments where possible and use recyclable or compostable packaging. Each parcel is packed with care using minimal waste materials.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking link.
Lost or Delayed Shipments
If your parcel is delayed or lost in transit, please contact info@deborahnzebele.com within 14 days of your expected delivery date. We will liaise with our courier partners to resolve the issue promptly.